Updated 2026-10-03These policies describe the current Crowd Echo service. Contact us if you have a question or want to exercise a privacy right.
Using Crowd Echo
You must be at least 18 and meet the age and entry requirements of each mission. Give accurate account information, keep your login secure and only submit content you have permission to share. Business users must be authorised to act for their business. Do not submit false attendance evidence, impersonate someone else or misuse the service.
Missions and rewards
Joining reserves a place subject to the mission details. A waitlist place is not a confirmed reservation. Attendance rewards require verified check-in and the displayed conditions. Where a story reward is offered, the full amount includes the story portion: the total is split 60% for attendance and 40% for an approved story. For a $10 mission, $6 is earned after verified check-in, 45 minutes elapsed with at least 40 minutes of verified attendance, and checkout, with $4 after story approval. You must scan the venue QR in Crowd Echo to check in; camera access is needed for this step. Precise location verifies at least 40 minutes inside the venue area. After 45 minutes, tap Check out at the venue to collect your eligible reward. Staff cannot override attendance verification. Posting is optional and not posting does not remove an earned attendance reward. Amounts and currency vary by mission.
Posting a story
Tag the business shown in the mission and @crowdechoapp. Clearly disclose the rewarded relationship, for example with a visible Ad label. Share your honest experience; a positive review is not required. Only upload the screenshot needed for verification and avoid including other people's private information. Submitting it permits private review and storage for verification, not public reuse in our advertising.
Redemptions and charges
Review the points deduction, currency, destination and any displayed conditions before confirming a withdrawal or gift card. Joining the member app does not start a paid subscription or automatic renewal. Organisers must review the attendance budget and applicable charges before publishing. We do not guarantee a particular attendance level, earnings or business result.
Cancellation, closure and disputes
You can cancel a reservation from the mission flow. Organisers can cancel events with confirmation in their portal. Members can delete their account from Profile; read the warning about unused points before confirming. Already-requested payouts remain due for fulfilment. Use Support to dispute an attendance, story or payment decision. See the refunds and cancellations policy for the current process. Nothing here removes mandatory consumer rights.
Operator and your rights
The named operators are Karim Nashaat and Tameem Hamedi, reachable at karim@crowdecho.app and tameem@crowdecho.app, with contact address 13 Webster Court, Newton, Massachusetts 02459, United States. These terms operate subject to the laws and mandatory consumer rights applicable to you. Contact us about questions or disputes; nothing in these terms excludes rights that cannot lawfully be excluded.